Privacy Policy

Privacy Policy

This TightKnit, Inc. (“TightKnit”, “us” or “our”) Privacy Policy (“Privacy Policy”) explains our practices, defines our users’ (“you” or “your”) privacy options, and describes how your information is collected and used by TightKnit. This Privacy Policy, along with our Terms of Use, applies to your use of all TightKnit-branded products and services, including your use of our website at www.tightknit.com (“Site”), any services provided by TightKnit, and any web or mobile applications we develop, including but not limited to the web application found at app.tightknit.com (collectively, our “Platform”). This Privacy Policy explains:

  • the information we collect about you;
  • how that information may be used;
  • with whom the information may be shared;
  • how you may update the information you provide us;
  • how you may contact us; and
  • your choices about the information.

By using the TightKnit Platform, you agree to the terms of this Privacy Policy and our Terms of Use.

COLLECTION AND USE OF USER INFORMATION

This Privacy Policy primarily concerns Personal Information, which deals with individuals, rather than organizations or businesses. “Personal Information” uniquely identifies an individual or can identify an individual by combining it with other data. It includes email addresses, phone numbers and other information associated with the individual. The legal name and definition of personal information differs from jurisdiction to jurisdiction. TightKnit will not use or share Personal Information other than as described in this Privacy Policy.

At TightKnit, we enable you to capture and share special memories, so they remain alive, always percolating in and around the family. As a result, we collect Personal Information from you through our Platform, or through any other digital or personal communication between you and us. Personal Information collected by us may include your name, e-mail address, postal address, birthdate, general usage metrics of the Platform, your financial payment information, your profile, email communication history with TightKnit, anything you submit to or post on the Sites, and other information associated with you or your organization, as well as other information that may or may not specifically identify you. The information collected through the Platform may be stored at servers, computers, or other media located in the United States. We may also collect general information about your technology interfaces or preferences and the websites you visit.

We may obtain information about you from third-party sources, such as Google or Apple. This information may be utilized, analyzed, and/or compared with information that TightKnit has collected from you or that you have submitted to the Platform. If TightKnit obtains information from third-party sources, you agree that your sole legal remedy for any harm associated with that information is against the third-party that provided the information to us, and that you will not assert any cause of action, claim or demand against us other than requesting we delete any erroneous information.

TightKnit shall be entitled to collect anonymous and/or aggregated data across its various products and services provided that no individual natural person can be identified from such data (“Aggregate Data”). The Aggregate Data will be used for various purposes, including without limitation to analyze behavior, trends, and website interaction, to improve and enhance our services, and for other development, creation of new features, and for diagnostic and corrective purposes in connection with our services. TightKnit shall own all right, title and interest in and to the Aggregate Data and this is not considered personal data.

INFORMATION COLLECTION TECHNOLOGY

For each visitor to our Sites, pursuant to your use of the Sites, we may use various technologies, including “cookies,” to automatically gather certain information from your electronic device about your activities using the Sites. We may collect and store non-personally identifying information through cookies and third parties to profile user activity and preferences. Technical and specification information about your device and settings may be collected when you use the Sites. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, the content of previously accepted “cookies” from us, and clickstream data. We collect and store this information on an individual basis and in combined form. We also collect both user-specific and aggregate information on what pages visitors access or visit.

A cookie is data stored on your device that tracks non-personal information about you. When using the Sites, we may assign your device one or more cookies that enable us to, for example, personalize your experience, improve the quality of the Sites, and generally provide a more satisfying user experience. Cookies allow us to automatically collect information about your activity on the Websites, such as the content you access while using the Sites, the links you click, and other activity you conduct while using the Sites. You may choose to modify your device setting to disable cookies or limit their use. If you choose to disable or limit cookies, or otherwise limit your device permissions to the Sites, you may experience diminished performance from the Sites and/or may be prevented from using some or all features of the Sites. Our cookies generally fall into one of four categories: Essential, Functional, Analytics and Target.

Our Platform may contain web beacons (also known as “clear gifs”) or similar technologies that gather non-personally identifiable information about your use of our Platform. Such technology may also be contained in e-mail messages or newsletters from us that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts, the value of our content, and the quality of our Platform.

PERMISSIONS

The following section only applies if you use one of our mobile software applications (the “Software”).

The Software requires certain permissions on your mobile device in order to work as intended. You can either allow or deny the Software access to the permissions. In some cases it is necessary for you to grant the Software permissions to take full advantage of features or functionality of the Software. If you disallow some or all permissions, the Software may not function properly. Some of the permissions needed may include access to your device’s: camera; microphone; location; phone; SMS; and storage. Additional permissions may be requested as new features are added in the future.

CHILDREN UNDER THE AGE OF 13

In accordance with COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our Site and Platform are not designed for children, and we do not knowingly collect information from any person under the age of 13. If you are the parent or legal guardian of someone under the age of 13 who may have provided TightKnit with information without your knowledge or consent, please contact us as provided below to have this information removed.

SHARING USER INFORMATION

We do not share your personal data with any third-party advertisers or ad networks for their advertising purposes.

We may use and share your information for any legally permissible purpose. We may match, use, and share any of the information we collect from you to any personally identifiable information we obtain through third-parties. The ways we may use or share information that we collect about you include:

  • providing you with use of the Sites and Platform;
  • providing you with products or services, whether from TightKnit, or any related organizations, entities, or affiliates;
  • providing you with customized content and services;
  • providing technical or customer support;
  • performing research and analysis to gauge the use of the Sites and Platform;
  • communicating with you by e-mail, postal mail, telephone, text message, and/or mobile devices about products or services that may be of interest to you from TightKnit, any affiliates, sponsors or other third-parties;
  • enforcing, this Privacy Policy, other TightKnit posted policies, enforce TightKnit agreements, or otherwise manage its business;
  • where we have another legitimate business interest in doing so;
  • in connection with any possible sale merger or restructuring of all or any part of our business or assets; and
  • performing functions as otherwise described to you at the time of collection.

You acknowledge and agree that, unless otherwise prohibited by law, TightKnit may use and disclose your personal and non-personal information to public or private third-parties: (i) for inspection by law enforcement officials (including in the case of potential criminal activity); (ii) to respond to cease and desist letters, arbitration proceedings, legal actions and suits, criminal and civil subpoenas, any court orders; (iii) to enforce or apply the terms of this Privacy Policy or any other agreement between us; and (iv) to protect our, our users, and others’ rights, property, or safety whether during or after the term of your use of our Platform.

Except as otherwise provided in this Privacy Policy, we do not rent or sell any personal information we collect to any third parties.

Unless otherwise provided in this Privacy Policy, we shall not disclose Personal Information you submit to us except (i) with affiliates, licensees, subsidiaries and successors, (ii) when we have your permission, or (iii) as necessary:

  • To our affiliates as permitted by law;
  • To third parties who provide information technology services such as website hosting, computer systems maintenance, or data security and privacy services;
  • To our partners, franchisees, affiliates, vendors or others who help us operate the Services or assess your interest or satisfaction with the Services, our organization, or our products, provided they have contractually agreed to adhere to this Privacy Policy; or
  • To comply with our legal obligations, enforce this Privacy Policy, any other TightKnit agreements, or otherwise to protect the rights, property or safety of our users and business partners.

In addition, we may share, aggregate, and sell non-individual information, incapable of identifying a particular person, with third parties for any lawful purposes.

PROTECTION OF USER INFORMATION

We maintain administrative, physical, and technical safeguards for all user information collected in our Platform. However, given the nature of communications and information technology, and that the use of the Internet has inherent risks, although we regularly monitor for possible vulnerabilities and attack, we cannot warrant or guarantee that information provided to us through the Platform or stored in our systems or otherwise will be absolutely free from unauthorized intrusion by others, nor can we warrant or guarantee that such data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.

EXTERNAL LINKS AND THIRD-PARTY PRIVACY PRACTICES

TightKnit cannot guarantee or verify the contents of any externally linked website. You should therefore note you click on external links at your own risk and TightKnit cannot be held liable for any damages or implications caused by visiting any external links. This Privacy Policy does not cover any third party’s use or handling of your information once it is shared. Instead, the privacy policy of the third-party will govern. We encourage you to visit the websites of those third-parties and fully read and understand their privacy policies. Some of these entities will have different privacy terms than we do and their servers may be located outside the United States.

The Platform may link to other websites, including but not limited to advertisements on our Sites. We disclaim any and all responsibility for the privacy practices of third-parties that may have links to or from our Platform. We encourage you to review the privacy policies and privacy statements of every website that you visit that collects personally identifiable information.

DELETING, ACCESSING, AND CORRECTING YOUR INFORMATION

For personal data that we have about you, you may request the following:

  • Deletion: You may ask us to erase or delete all or some of your personal data. Please note that doing so may limit your ability to use certain functionality of TightKnit. Note also that an email address is required to have a Member account.
  • Correction/Modification: You may edit some of your personal data through your account or ask us to change, update, or fix your data in certain cases, including if it is inaccurate.

To make these or any other requests with respect to your Personal Information, you may contact us as provided below under “Contact Us.”

We ask that individuals making requests identify themselves with at least their name, address, and email address and identify the information requested to be accessed, corrected, or removed before we process any requests. We may decline to process requests if we cannot verify the requestor’s identity, if we believe the request will jeopardize the privacy of others, if we believe the request would violate any law or legal requirement, if we believe the request would cause the information to be incorrect, or for a similar legitimate purpose.

We will not discriminate against you for exercising any of your rights under applicable law. We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

CALIFORNIA PRIVACY RIGHTS

We will not share any personal information about you with other companies if prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law.

If you are a California resident, you may have certain rights with respect to your Personal Information including the following rights:

  • the right to know, by way of our Privacy Policy and any specific inquiries you direct to us, where personal information we have about you comes from, what we use that information for, whether it is being disclosed or sold, and to whom it is being disclosed or sold;
  • the right to “opt-out” of TightKnit’s sale of your personal information to any third parties;
  • the right, with some exceptions, to have your personal information deleted from TightKnit’s possession or control; and
  • the right to receive equal service and pricing from TightKnit even if you exercise any of your privacy rights.

To make such a request, or if you have any questions or concerns about your California privacy rights, our Privacy Policy or our use of your personal information, please contact us at as provided below.

CONTACT US

For additional information or to submit requests pertaining to our Privacy Policy, please contact us by email at [email protected] or by writing us at:

TightKnit, Inc.
Attn: TightKnit Support
PO Box 185
Wayzata, MN 55391.

On any email or postal letter you send, please include “Privacy” in the subject line.

CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be updated from time to time. We reserve the right to modify the Policy at any time without notice, so please review the Privacy Policy frequently. When changes are made to this Privacy Policy, we will revise the “last updated” date at the bottom of this Privacy Policy. Your continued use of our Sites or Platform after we have posted any policy changes indicates your agreement to the changes unless you notify us otherwise.

Last Updated: October 14, 2021

TightKnit, Inc.
[email protected]

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